Refund Eligibility: LetMyWeb offers a satisfaction guarantee for our services. If you are not satisfied with the services provided by our agency, you may be eligible for a refund. Refunds will only be considered for services that have not been completed.
Refund Request: To request a refund, please contact our customer service team at support@letmyweb.ca within 45 days of the completion of the service. You will be required to provide a detailed explanation of why you are not satisfied with the service provided.
Refund Processing: Once we receive your refund request, we will review it and determine whether you are eligible for a refund. If you are eligible, we will process the refund within 45 business days. The refund will be processed in the original form of payment used to make the purchase.
Exclusions: We do not provide refunds for any services that have been completed or for any custom services that have been specifically tailored to your business needs.
Modifications: LetMyWeb reserves the right to modify this refund policy at any time without prior notice. Any changes to the policy will be posted on our website.
Warranty: Our services come with a one-year warranty against defects in materials and workmanship. If you experience any issues with the service provided within the warranty period, please contact our customer service team for assistance.
Cancellation: If you wish to cancel a service that has not been completed, please contact our customer service team at support@letmyweb.ca. Depending on the stage of the service, you may be eligible for a partial refund.